November 26th, 2009
Stealing $60 from Best Buy, for justice
Candice wanted a laptop for XMas, so we’ve been looking around the ads the last few weeks keeping an eye out. This week, Best Buy had a combo deal for a pretty decent laptop (best one I’ve seen in the $500-$700 range), printer (which Candice also wanted), and laptop sleeve.
We went to the store, but when we asked customer service about the laptop, they told us that the only laptops they had left for the deal had all been “optimized” by the Geek Squad, to remove all the needless junk programs, and had some recovery disks created, and that this service meant we would have to pay an extra $60 if we wanted to buy the laptop in-store.
So we headed back home, and went to the Best Buy site. But ordering online would add $25 shipping. So then I decided that we should try in-store pick-up, and just to test a personal theory, I chose the same Best Buy location who told us they only had the $60-extra “optimized” laptops.
The next day when picking up the laptop, sure enough, there is a huge sticker on the side that says “OPTIMIZED BY GEEK SQUAD: 11-02-2009″ and it came complete with 4 recovery DVDs.
So take that Best Buy. I think it’s BS to advertise a laptop at one price, and then the only laptops you keep in stock have all been “optimized” forcing your customers to pay an extra $60 if they want to buy a laptop from your store. So I still got the laptop, even an “optimized” one, at the ADVERTISED PRICE.
Imagine that.
PS: Candice knew this was her gift, knew I was buying it, and is already using it (though I’m making her wait til XMas morning to open the printer and sleeve). She’s pretty excited about it, since it’s her first non-work laptop, and her first laptop that doesnt suck.
